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Concepts → Service Status Observability

Overview

Starting with the 2025.7 release, Incorta delivers significantly improved service monitoring, offering greater accuracy and precision in the service status displayed within the Cluster Management Console (CMC). This enhancement is particularly valuable during critical phases, such as service startup and shutdown, where the CMC now provides more reliable status updates and clearer, more specific error and warning messages to aid in faster troubleshooting.

Service status observability port configuration

Incorta uses a dedicated port for each service to track its status: the status observability port. These ports must be available and accessible before starting the services.

The default ports are 65531 for the Analytics service and 65532 for the Loader service, as specified in the service.properties file for each service.

Multi-Analytics Nodes

If you have a multi-Analytics node setup, you must manually change the status observability port for each Analytics service in the node in its service.properties file to prevent port conflicts.

Service status monitoring in the CMC

The Nodes tab in the CMC now provides more detailed and color-coded status updates for the Loader and Analytics services, giving you greater visibility into their operational state.

The updated service statuses fall into two categories:

  1. Final Statuses:
    • Started (Green)
    • Started with Warnings (Orange - A list of warnings will be added to indicate when and in which state the warning happened. The warning format will be [<TIMESTAMP>] [<STATUS TYPE>] <warning message>.)
    • Failed to Start (Red - The failure reason will be displayed in the status message and the error.)
    • Terminated Unexpectedly (Red)
    • Not Responding (Red)
    • Stopped (Red)
    • Sleeping (Red)
    • Error (Red)
    • NA (Gray)
  2. Intermediate States (Blue):
    • Starting
    • Shutting Down
    • Starting Tenants (The status message will include the sub-status of each tenant.)
    • Processing