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Service Pack 2

Release date: March 25, 2026

Service pack availability

Service Pack 2 is available for the following release families:

Recommendation

It is strongly recommended to upgrade to the latest available service pack within your release family to ensure optimal stability, security, and continued support coverage.

Fixed issues

Bug IdentifierSupport TicketDescriptionApplicable Releases
INC-91066Writing offset files during index updates could take a significant amount of time when processing a large number of offsets. This has been optimized by writing offset files in parallel, significantly reducing the processing time.2024.7.9
INC-9958064354Concurrent queries were queued and delayed, resulting in slow dashboard performance.2024.7.9
INC-10009365094Data notifications configured to send dashboards could fail with the error Failed to start the headless browser. This occurred when the insight state was incorrectly considered invalid due to the absence of runtime configurations, such as sorting, dynamic group-by, or a dynamic measure applied before sending.2024.7.9
2025.7.7
INC-10023564925SMTP email sending supported only Basic Authentication. OAuth 2.0 support has been added.2024.7.9
2025.7.7
INC-10004665079The BigQuery data destination was previously limited to authentication using an Incorta-managed service account. This service pack introduces support for customer-managed service accounts, enabling compliance with InfoSec policies.2025.7.7
INC-9944764244After a successful upgrade, the CMC could still show outdated cluster metadata, preventing services from starting.2025.7.7
INC-98637In multi-Analytics environments using Advanced SQLi, user access to Spark SQL views was inconsistent. Some users were able to explore and render insights built on Spark SQL views or result sets, while others with equivalent permissions encountered access failures.2025.7.7
INC-9895163532Data Catalog failed with an SQL error when selecting tags or domains after the upgrade.2025.7.7