Known Issues in 2023 Releases

The following are the known issues in the 2023 cloud releases along with the workaround and fix version if any. This list may contain issues from earlier releases that haven't been resolved yet.

For the list of issues resolved in earlier releases, refer to Known Issues in 2022 Releases.

Known issueStatusAffected VersionsWorkaroundFix Version
When filtering the load jobs list by the In Queue status, single-group load plans that are in queue won’t appear on the list; however, they will appear when filtering by the In Progress status.Open2023.7.0 and later
In the case of dashboards that require a long time to load, saving insights may take longer than expected and the Analyzer will wait for all the dashboard insights to load.Resolved2023.7.1, 2023.7.22024.1.0
Sorting based on a physical table column from a joined table does not account for null values in the sorting column when the joined columns do not include null values. Consequently, the original column is not sorted as expected.Resolved2023.7.x2024.1.0
Trying to download an insight on another tab while it is being downloaded on another browser tab or refreshing the current tab and trying to download again causes the second trial to fail and throws an error.Resolved2023.4.1Wait till the first download operation is completed and then try to download again.2023.7.0
The listing schema objects (/schema/{schemaName}/list) endpoint throws an exception when it fails to return the details of one object and it doesn’t list the details of other objects.Resolved2023.4.02023.4.1
When you open an insight that references a dataset with a large number of records and you enable the Query timeout feature, the query may be terminated while the column data is being loaded into the Engine's memory in the background.Resolved2023.4.0Try to open the insight after a few minutes to give the server time to load all the data, and the insight will render correctly.2023.4.1
Runtime filters are not displayed inside a dashboard.Resolved2023.4.0Refresh the dashboard page.2023.4.1
When enabling Spark-based extraction on a data source while running Spark 3.3, the extraction of the respective table fails.OpenSpark 3.3Turn off the Enable Spark Based Extraction in the Table Data Source or Edit Dataset dialog.
Running total is not displayed correctly when the measure has null values.Resolved2022.12.0 -2023.7.x2024.1.0
A formula column that only references a physical column with null values shows wrong results as the Loader Service does not respect the null values when materializing the formula column.Open2022.12.0 and later
The count and distinct functions return null values instead of zeros when using them in a flat table or a session variable.Open2022.12.0 and later
Applying an average aggregation on a decimal column with null values only throws an error and causes the insight to fail to render.Resolved2022.12.0 - 2023.7.x2024.1.0
PK index calculations take a long time during load jobs when there are a large number of segments or increments to check.Resolved2022.11.0 - 2022.12.xDo one or more of the following:
  ●  Contact Incorta Support to merge these segments and reduce their number.
  ●  Create a materialized view or Incorta-over-Incorta table that consumes these segments and creates a less number of segments.
  ●  Contact Incorta Support to edit the Loader Service engine.properties file and set the new option store.offsets_exists_parallel to true. This option is available starting 2023.1.0 and requires a lot of resources. Thus, it is suitable for very large clusters.
2023.1.0
When multi-schema loading is enabled, adding a load plan from Schema Manager doesn’t display the total number of schemas correctly.Resolved2022.11.02022.12.0
Numeric Range Slicer does not function properly with variablesResolved2022.9.0 - 2022.10.02022.11.0
When the Pause Scheduled Jobs option is enabled in the Cluster Management Console (CMC), the emails of manually activated scheduled jobs are not sent.Open2022.9.0 and later
Scheduled jobs of overwritten dashboards and physical schemas are not deleted.Open2022.9.0 and later
The “You have successfully deleted 1 schema(s)” message is erroneously displayed when trying to delete a physical schema while loading it.Resolved2022.9.0 - 2022.10.02022.11.0
Access rights to a parent folder are not propagated to child folders and dashboards if the same access rights were revoked before.Open2022.9.0 and later
Aggregated tables with hierarchical data do not support conditional formatting based on other measures when adding multiple attributes.Open2022.9.0 and later
Exporting a tenant with a global variable that uses the newly supported syntax (query or queryDistinct expressions) from a cluster that runs a release prior to 2022.5.1 and then importing it to a cluster that runs the same or a later release will cause the Edit Global Variable dialog to show an empty Value.Open2022.4.0 - 2022.5.0You can manually edit the value to enter the query expression again or upgrade both of the source and target clusters to the 2020.5.1 release before exporting the tenant that you want.

Note:
This issue does not apply to exporting a tenant from a cluster that runs 2022.5.1 or a later release and then importing it to the same or another cluster that runs 2022.5.1 or later.
No validation on functions is triggered in the Formula Builder when creating global variables.

Open2022.4.0 and later
Global Variables that return a list of values are not functioning properly when referenced in materialized views (MVs) or individual filters.

Open2022.4.0 and later
Global Variables will not appear on the list of variables when referenced in a column individual filter, that is when you type $ in the Search Values box.Open2022.4.0 and laterYou can add the global variable manually, if applicable. In Query, Contains, and Starts With are examples of functions that accept a global variable as a filter value to be added manually.
Using the DISTINCT operator on a measure in a Pivot table that is built over an Incorta SQL View throws errors.

Open2022.4.0 and later
In an imported physical schema or tenant, the Disable Full Load option will be automatically enabled after changing the data source of an object to an Incorta SQL Table or vice versa, which will lead to skipping these updated objects in the next schema full load jobs.Open2022.3.0 and laterYou need to either disable the feature manually for objects that support disabling full loads (physical schema tables and MVs with incremental load enabled) or recreate the objects.

Note:
This issue does not apply to newly created Incorta SQL Tables.
Incrementally loading a table without a key for the first time results in an error.

Open2022.3.0 and laterAttempt to load the table incrementally again
Insights might not render when you run the same query multiple times for the same dashboard.

Open2022.3.0 and later
Email addresses added as CC or BCC in a scheduled data notification are not saved.

Open2021.4.3 and later